Apex Systems, Inc. a staffing company, twice listed on the Inc 500 list of fastest growing companies, came to us to enhance their hiring process. The challenge was Apex, an emerging company in need of new talent, had a very young group of managers. For most managers, this was their first management position. They simply had little hiring experience and no formal training on how to identify talent. Adding to the challenge, the company had not identified the specific behaviors, competencies and experience that defined success for the roles they were filling.

The recruiting manager had previous hiring experience, but her team was having difficulty screening candidates effectively. For every 11 people they were sending to the branches 1 was hired on average. Additionally, turnover was at 50%, a number they really wanted to improve.

Apex experienced decreased and reduced turnover from 50% to 30% in the first year. Since the initial hiring process was developed, the candidate to fill ratio has moved from 11 to 1 to 3 to 1 – an improvement in productivity that is saving them over 6,300 man hours annually.